How to consolidate remote work in your business

Many organizations had to assume remote work as an obligation that they had never thought of implementing. With the pandemic, organizations that really wanted to survive and remain competitive, even if they did not want to, had to adapt to continue to develop their activities with employees from home. However, despite the unfavorable conditions, many companies began to discover the advantages of this modality. Now many are wondering how to consolidate remote work.

The first and most important thing is to make an assessment of the true needs of the organization with respect to remote work. Many organizations fail to do this because they only look to acquire tools that are on the market and have become popular in recent months. However, if one company needs to do virtual meetings, perhaps another may only need to do one-on-one meetings, or a permanent chat, which could be based on WhatsApp or other free applications, may suffice.

Thus, with this clarity, the economic investment is made on something safe and does not generate unnecessary losses and expenses. In addition, workers are given the precise tools for their work:

Provide your new employees with everything they need to go through onboarding and perform their jobs from home. They may need a laptop, multiple monitors, and certain software programs. You should also give them access to their company email and other accounts they’ll be using. Send out clear step-by-step instructions to help them set up their equipment and navigate their accounts with ease. (forafinancial.com)

Along with this, another of the most important strategies is to use the virtual space with the same warmth and human concern that would be used in person. In relation to this, we have also seen a not very efficient use of digitality, because it is assumed that because it is a virtual medium it must be distant and cold, or in a certain way impersonal and automatic. Thus, employees lose interest and commitment.

Send out a group email or message to welcome new employees. Highlight who they are, where they came from, and what their role will be. This can help employees feel included and encourage others to reach out to them. In the message, make it clear that you’re thrilled to have them join your team and encourage others to welcome them as well […] Prioritize information that you know they’ll need to thrive in their position and avoid sharing more than they need. (forafinancial.com)

Digital integration and consolidation of remote work

In addition to this personal management, perhaps most important for the success of remote work is the integration of processes into an automated system of actions and responses.

With this, the entire operation will run at the perfect rhythms, regardless of the location from which each person performs his or her tasks. In this way, technology is put at the service of the transformations of today’s world.

This, moreover, is the clear trend towards the future:

Automated software is starting to become more capable of more than just simple, repetitive jobs and will begin performing cognitive tasks. We’re already seeing this with technology like autonomous vehicles, or AI-enabled chatbots, but in the future, expect these types of applications to become more widespread. (www.forbes.com)

Therefore, process automation becomes a support to consolidate remote work strategies.

With a process automation system, employees know which tasks they must perform and when they must do them, without the need to be in physical contact with the rest of the team, because the solution generates all the communication to keep the whole process linked and no one feels isolated or out of rhythm.

It is important that the automation tools have enough flexibility to introduce different types of remote work tools, so that they can be added or removed as needed, without having to alter the development of activities. So, for example, if needed at some point, the Zoom tool can be added, but it should be possible to uninstall it or stop paying for its update if it is no longer required. In addition, it is recommended that the tool has its own chat platform so that communications remain within the same company programs.

The Dexon Business Process Management automation solution has been helping many organizations to continue consolidating their remote work strategies at this time of technological acceleration. This is a flexible tool that allows all the necessary changes to align workflow and remote work with business goals. Our goal is to enable a large number of companies to use our solution and become a model to stabilize the advantages of remote work and thus contribute to business improvement in the regions where they operate.

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