Business Process Management and corporate governance
Business Process Management and corporate governance Linkedin Youtube Facebook Instagram A company is a group of people with a common
luis.chicaiza
2023-05-05
Dexon BPM
The history of people who commit crimes against public life and become famous is very long. However, a very new phenomenon in relation to this type of events is the hacker type, this is, the computer criminal who infiltrates secret or private places in the network and thus jeopardizes the military or civil security of a State or a community. With respect to businesses, the situation is similar: there are many cases of organizations that are affected by theft or alteration of information. Therefore, it is important to think about cybersecurity when automating a business.
A manager should take the example of so many organizations that have suffered from computer infiltration attacks and realize that this is going to become more and more common and regular:
Any organization that uses the Internet is a target for cybercriminals. Large businesses are selected as the aim of an attack because they have a large amount of capital, aside from the fact that their customer base leaves a lot of sensitive data ripe for the taking. Despite the fact that cybercriminals are commonly perceived as being hacker groups operating under foreign jurisdiction, more often than not, companies know the perpetrator. As cybercriminal become more and more sophisticated, it’s not a question of if it will happen, but when. (globalbrandsmagazine.com)
Sony Pictures, for example, lost around 15 million USD due to a cyber-attack. But it is not only the problem of money, but also the fact that these techniques can provide important information on customers and employees, information that can be used for blackmail, direct theft or even to attempt against human lives. Another problem with hacking is that it can result in damage to the organization’s operations, such as what happened with China National Petroleum, which lost control of around 20,000 gas stations in 2017, due to a hack.
So, what is the relationship between an automation process and cybersecurity, which is increasingly threatened by the specialization and skill development of hackers?
It is clear that by automating a business many of its activities are going to be handled through digital means and most likely through a connection to the Internet or internal company networks. This means that, more than ever, companies must think clearly and carefully about cybersecurity strategies, not only to protect their money, but also for the privacy of everyone involved.
As small to midsized businesses invest in digital transformation, they experience an explosion of data that must be protected and analyzed. As a result, within an organization’s vast infrastructure of devices, servers, networks and edge devices, there can be billions of data events, or logs, in a single day. Only recently, a customer with 20,000 employees reached an incredible 6 billion logs in just 24 hours. (forbes.com)
In the face of this, it is also essential to know that an IT team will no longer be able to guarantee this protection without sophisticated tools, due to the amount of data that will start to be handled:
It is nearly impossible for a cybersecurity team, especially one that is already overworked and underfunded, to sift through this mountain of data to identify the handful that could be dangerous. On average, it takes organizations 212 days to identify a data breach and another 75 days to actually contain it. This extended resolution timeline can have a catastrophic impact on a business. (forbes.com)
A process of automation and digital transformation requires at the same time a reflection on cybersecurity. It is necessary for automation systems to include advanced data protection programs, which are ahead of criminal knowledge.
A good option is to try to integrate functionalities based on blockchain, which is a technology with high levels of reliability. However, whatever option it is, you cannot simply move forward with the transformation of all information to digital without first being completely clear on how the data will be protected.
To achieve this, the automation solution must be flexible and enable cybersecurity functionalities, without disrupting the company’s normal processes. They must also be fast solutions that have the ability not only to warn about possible attacks, but also to counteract them immediately to avoid as much as possible the failures that this invasion of corporate privacy can bring.
With Dexon Business Process Management all this is possible: it is a solution that can automate the processes required by the user, but at the same time allows all kinds of programs and functions to be added without altering the normal development of the processes. In addition, it integrates all the information in the same system, which gives an important support to IT security, which is mainly based on having complete control of the entire data circuit, from the moment it is received until it is transformed into information and knowledge for the business.
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