Business Process Management and corporate governance
Business Process Management and corporate governance Linkedin Youtube Facebook Instagram A company is a group of people with a common
luis.chicaiza
2023-05-05
Digitally transforming a business means not only starting to use digital platforms to manage operations. More than this, digital transformation represents a challenge for the work team and a change of mindset for the organizational culture as a whole. Therefore, in addition to an investment in technology, digital transformation involves reviewing ways to help workers adapt. Thus, for this transformation, low-code software is a fundamental tool.
Companies cannot be understood only as a set of people who perform activities in a neutral way and without human intention and values. Organizations involve a whole series of emotional implications that people experience and express in different ways; they involve prejudices and specific ways of seeing the world; they involve tastes and ideologies. Therefore, any change in an organization must take these aspects into account.
Digital transformation, of course, and perhaps more than any other change, implies an overhaul of the mindset of workers. Attempting this type of change in the business tools without also including a change in the attitude of the people is heading straight for failure. And, if there is resistance from some team members, it is necessary to help them understand the benefits of technology, and not to point them out as old-fashioned or inflexible.
From all this, it is easy to see why low-code software can become one of the great aids to digital business transformation:
Beyond customer experience, companies are also recognizing the need to transform their business and operating models to increase revenues in the digital era. Low-code can help automate the most critical and complex processes with drag-and-drop process modeling that allows users to build from existing applications and data. (techbeacon.com)
So, with the low code, the ease of adapting to new ways of working grows, and employees who have some resistance can overcome it quickly: “Low-code platforms can play a central role in this mix by reducing the time and money spent on traditional development processes and empowering enterprise employees to delve into development, regardless of their technical background” (techbeacon.com)
In general, the most important benefit of low-code is to offer easy-to-use technological tools that employees can quickly adapt to and learn to use with simplicity as well, thus discovering the value that technology brings to their work. In addition to this, low-code software, in a digital transformation, brings other important advantages.
The first has to do with the ease of adapting to new environments. This is necessary in a world where mobility is so great thanks to the use of smart devices of all kinds, and where remote work has been so consolidated since the pandemic of 2020:
As more companies think outside the office, having business applications accessible regardless of location will be increasingly important. Seeing the value of mobile and implementing it into your low code concept raises the ceiling for your internal development. Low code makes it easy for business users to create apps that will work just as well on their phones as the apps would at an office workstation. It’s time for your applications to be as dynamic and diverse as your workforce. (readwrite.com)
If we understand that this mobility must occur not only within the organization, but also in relation to customers, we can see that another advantage of low-code is to make the business move at the speed with which customers do: “In today’s digital age, customers expect faster and more personalized experiences when dealing with any company. About 90% of IT leaders find that the flexible design of low-code platforms helps to significantly improve customer experience compared to traditional development platforms” (readwrite.com).
Finally, let’s mention that low-code software serves to adapt all kinds of new technologies, as it provides a way to program the links between platforms or functionalities. Thus, it becomes much easier to embrace advances such as artificial intelligence or blockchain: “There are several platforms made specifically with AI tasks in mind. Use these tools to take full advantage of AI’s potential and transform your business for the better”.
With the Dexon Business Process Management solution, it is possible to take all these advantages from low-code software. This solution, which automates all the processes that the user needs, has a fast implementation and a flexible form that allows to adapt other functionalities to its core. Thus, with the help of low-code, digital transformation becomes a closer reality for all those organizations that see this transition as a great challenge and do not know how to start achieving it.
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