
Business Process Management and corporate governance
Business Process Management and corporate governance Linkedin Youtube Facebook Instagram A company is a group of people with a common
The safety and security system in the workplace is one of the key processes in any organization. For the fulfilling of its activities there are clear parameters made to regulate how companies must organize their efforts for guaranteeing that employees get the minimum safety conditions in the development of their tasks. Some of these standards are just recommendations but there are also obligatory rules with severe penalties when rules are not followed.
Currently, the global healthiness circumstance has made these standards for labor protection to become more stringent. The spread of SARS-CoV-2, the new strain of coronavirus that is producing the COVID-19 pandemic has transformed many of the measurements within safety and health in the workplace, and these have become more specific. In addition, the fulfillment of these rules is more urgent than ever, because on them depends the health conditions not only of employees, but also their families and every person that has any contact with them anywhere in the city.
For that reason, besides having to face new rules for healthcare, companies have to try new systems and methods for fulfilling these parameters. The most successful strategy, and the one being used by the leading companies in the world is to align technology with health protocols.
For its speediness and accuracy, information technology allows an almost perfect management of processes and an integration between the activities in the processes. The easiest way of describing what this technology does is through the example of an orchestra: each orchestra needs a director stablishing the rhythm, aligning the sounds of all the instruments, saying when violins enter or oboes, and keeping the group in a constant activity, which is called symphony; information technology is currently being used as a general director of corporate activity.
The conditions forced by the pandemic have made companies to become more efficient in the performance of processes: correctly coordinated activities mean less delays in responses, which mean less time for waiting and less people accumulation in physical spaces in the organization. Less human accumulation leads to lower risks of virus contagion.
A perfect coordination of activities is what allows this efficiency in processes and a high-quality healthcare process for employees and customers of the organization. The best software solution for this coordination is the tool known as Business Process Management:
Business process management is based on the observation that each product that a company provides to the market is the outcome of a number of activities performed. Business processes are the key instrument to organizing these activities and to improving the understanding of their interrelationships (Weske, 2012).
In this case, the result is not a product for clients, but the healthcare processes that every employee deserves. BPM is then the solution made to help companies to overcome this hard moment in which health is suffering from menaces not seen in hundreds of years.
Because, if we give a good thought to it, the so called health protocols are actually a series of steps aiming to mitigate the spread; this is, protocols are processes. And as processes they can be automatized by a Business Process Management solution.
In general, what is being mot used currently for avoiding the spread of virus are biometric scanners that measure different variables on the heath condition of people (securityinfowatch.com).
For instance, in many shopping malls and big structures, but also in companies and offices, there are cameras measuring the temperature of each person for knowing if there is fever. Besides, there are also tools for hand cleaning and clothes disinfection. However, a manual recording and surveillance is not enough, because there can always be someone that out of distraction or lack of knowledge avoids using the devices.
With a BPM solution it is possible to have a recording with real data of wo has passed the filter and the sanitation devices, and thus, managers can always know if in a given meeting or in a space there is someone that is a potential risk for everybody else’s health and ask that person to go through the filters or take time off.
The important thing about BPM technology is that it can integrate all the data taken by the biometric tools and link it with the general profile of the person for offering a balance of the biophysical behavior of the person. Having this automated, in front of any risk coming from a worker, it is possible to perform the preventive measurements, as asking the person to go through a medical examination or ask them to take some days off as a precaution for other employees’ health.
From the very beginning of the health crisis that the planet is facing today, Dexon had clarity on the fact that informatic solutions were going to become the best prevention ally. For that reason, our tools have been always focused on bringing practical solutions with fast implementations, useful for integrating process’ information into systems able to align the new necessities of health and safety in the workplace, brought by pandemic, with the business’ processes. Thus, businesses can keep on performing the normal activity while there is a rise on healthcare related to employees and customers.
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