Continuity and rupture in 2022 technology for businesses

The beginning of 2022 comes with more stability in terms of the health difficulties brought on by the coronavirus pandemic that began in 2020. Many of the measures that had to be taken have been loosened because the virus seems to be yielding to the various ways of combating it. However, the non-medical consequences of this pandemic are going to remain on the planet for many years to come. Among other things, businesses are going to continue with the transformations that this situation promoted.

For two years, businesses and their employees have adapted rapidly to new ways of working amid a pandemic, including from where—whether at home, in the office or in a hybrid context. As 2022 dawns, we continue to adapt to new ways of working that likely no longer require commuting, physical presence and office space. These changes have impacted our business spaces and highlighted a need for our homes to accommodate our work. (forbes.com)

For this reason, it is essential that businesses become flexible and adapt quickly to the growing automation of processes in their corporate activities, because only with this automation of activities will they be able to make use of the new functionalities that are being developed to make all transactions more agile.

In addition, today’s customers demand these types of changes, because they are all familiar with the use of smartphones and all the networks that can be used through them. The speed of requests, the number of requests received in a day, the variety of ways of communicating and requesting products, all this means that the company must streamline its entire operation if it wants to respond to this new rhythm.

What are the main trends for 2022 in terms of technology and why is it important to automate processes so that these trends can be articulated with the business model?

Velocity, security, knowledge

A.I. has become an integral part of our lives. From improvements to personalization, ranking search results, recommending products, and understanding and controlling devices to building better models of the environment to automating industry, we see the application of artificial intelligence everywhere as we look toward 2022.

Perhaps the main innovation that will continue to take shape in the coming year is Artificial Intelligence for business. With these functionalities it is expected that organizations will be able to take their data and transform it into information and then convert this information into knowledge, and that everything will happen automatically. The way to achieve this is through technologies capable of organizing information in different ways to become better and better at predicting the upcoming behavior of the business environment. Thus, decisions become more accurate and successful.

Organizations are using predictive analytics to forecast future trends. According to a report published by Facts & Factors, the global predictive analytics market is growing at a compound average growth rate of around 24.5 percent and is expected to reach $22.1 billion by the end of 2026. (inc.com)

This means that in addition to making better decisions, companies can act faster when faced with confusing or complicated situations, and resolve these difficulties in less time than before. Thus, speed also becomes a decisive factor for this new year. In relation to speed, automation will continue to be essential.

Having automated processes in an integrated system in which everything works together is essential to speed up the responses given to customers, without losing effectiveness and quality. The reason is that, if all activities are running on this platform, then all the different parts of the company will speed up their processes at the same time and there will be no clashes or failures in communication due to different speeds.

Another fundamental aspect, linked to AI, will be that of cybersecurity and the protection of corporate data: “Applying A.I. will make robust cybersecurity protocols easier and less expensive to create and more effective than ever. Use of A.I. can enable cybersecurity to spot risks and learn the behaviors of cybercriminals, thus preventing prevent future attacks. It can also help cut down on the time it takes cybersecurity specialists to do their daily tasks” (inc.com)

Dexon Software is a company that seeks to accompany other organizations to achieve all these technological transformations for the development of their business. We help our clients to think about their organizational structure, to plan their business model and to start a gradual process of automation of activities for achieve high standards of quality and speed. Our Dexon Business Process Management solution is designed so that technology becomes the basis of your business and growth becomes a reality in your organization.

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