Business Process Management and corporate governance
Business Process Management and corporate governance Linkedin Youtube Facebook Instagram A company is a group of people with a common
luis.chicaiza
2023-05-05
Dexon BPM
Many companies today are going through a process of digital transformation that seeks to change the paradigm from which business have been made. This transformation changes radically the working conditions and transforms the organizational culture in order to adapt it to technology and its fast work pace. For that reason, for many organizations it is important to know how to achieve an automation of the workplace that will be efficient and will bring benefits to the organization and to the employees working there. Thus, hyperautomation can move on without affecting the corporate development.
Andy Watson, who works as vice president in SAP Concur for several countries in the Pacific and Asia, points out with total clarity what is the future of businesses in terms of automation:
Automation will become essential, not extra. As businesses maintain hybrid remote-working models and anticipate other potential disruptions in 2021 and beyond, the role of automation and AI use cases in the workplace will grow (techrepublic.com).
This shows that, from the perspective of someone aware of the most advanced corporate changes, and who is also conscious of the still fragile stability of the market due to the pandemics and all its consequences, technology is essential for making a business a successful enterprise in 21st Century.
Specifically, Watson believes that the most important aspect in terms of automation is communication between employees, for this will bring a fast an accurate workflow. Besides, he states:
We will also see more businesses leaning on AI algorithms to make quick decisions backed by real-time financial transparency in order to meet the business needs brought on by the pandemic. This includes managing spending in near real-time to improve budget management and liquidity, increasing compliance and eliminating errors, and maximizing profitability (techrepublic.com).
The challenges brought by all these changes are clear: new dynamics ask for new attitudes from the whole work team. This is not always easy if many people have not the same technological skill or the same flexibility for adapting themselves to new conditions. Hence, how can a successful workplace automation can be achieved?
In a recent study, the Nintex Workplace 2021 Study (nintex.com), they found two important factors in relation to digital transformations in the workplace:
· Automation is being driven by younger workers: More than half (55%) of Gen Z workers surveyed want to improve their work experiences with automation and productivity software.
· Accessibility is key: Despite 32% of workers saying their organization had workflow automation solutions in place before the pandemic, 39% also said access to software solutions that help their team easily automate manual and repetitive work would improve their work-life in 2021. (cmswire.com).
We can infer form this that the access factor is even more important than the young participation factor. The reason is that the difficulties that an older person can find when facing the automation solutions can be solved if that person has an easy access to a tool that can be easily used and one that guides the user for an efficient usage. Thus, before anything else, before the question of how to achieve a workplace automation that will be good for the company, we must understand that there is the need for easy solutions that can be integrated with the abilities of users and make the automation to flow steadily
For its trajectory and due to the different adaptations they have suffered, BPM solutions are an excellent choice for beginning a digital transformation process. These solutions integrate the whole workflow and thus allow that the automation runs effectively. In addition, as we already pointed out, the time they have been working on companies make them to have a series of functionalities that put on the easiness of use for people from any background.
Dexon BPM solution has been thought about with these specific characteristics: it is our intention to offer a tool that can be easily adapted to all the systems that support the workflow in organization, and that can be used by any employee in the company. In this way, it allows every member of the team to accede to the tool for communicating messages, notifying about pending subjects, problems, etc. In addition to this, it can be adapted according to the needs of each process and the number of people that are in it. Thus, it becomes a key solution for achieving a workplace automation that brings what managers are looking for when implementing the solution.
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